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Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods
Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis MethodsThe..
$108.18
Ex Tax: $108.18
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The World of Customer Service
The World of Customer ServiceMaster the exceptional customer service skills that are most important ..
$88.94
Ex Tax: $88.94
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Customer Service Skills for Success (Connect, Learn, Succeed)
Customer Service Skills for Success (Connect, Learn, Succeed)Customer Service: Skills for Success us..
$62.95
Ex Tax: $62.95
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The Ten Principles Behind Great Customer Experiences (Financial Times Series)
The Ten Principles Behind Great Customer Experiences (Financial Times Series) Overall WINNER - CM..
$45.67
Ex Tax: $45.67
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Customer Relationship Management
Customer Relationship Management, Second EditionThis definitive textbook explains what CRM is, the b..
$34.57
Ex Tax: $34.57
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Customer Centered Selling: Sales Techniques for a New World Economy
Customer Centered Selling: Sales Techniques for a New World EconomyThis revised edition of Robert Jo..
$23.80
Ex Tax: $23.80
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Just Say Yes: Extreme Customer Service, How to Give It, How to Get It
Just Say Yes: Extreme Customer Service, How to Give It, How to Get ItProvides a guide to extreme cus..
$23.38
Ex Tax: $23.38
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy..
$20.96
Ex Tax: $20.96
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)THE RIGHT PHRASE FOR EV..
$19.75
Ex Tax: $19.75
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Traction: How Any Startup Can Achieve Explosive Customer Growth
Traction: How Any Startup Can Achieve Explosive Customer GrowthMost startups don?t fail because they..
$19.51
Ex Tax: $19.51
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Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods
Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis MethodsThe..
$18.94
Ex Tax: $18.94
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Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants      (Paperback)
Questions That Sell: The Powerful Process for Discovering What Your Customer Really WantsSimply know..
$18.48
Ex Tax: $18.48
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The World of Customer Service
The World of Customer ServiceMaster the exceptional customer service skills that are most important ..
$18.44
Ex Tax: $18.44
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The Challenger Sale: Taking Control Of The Customer Conversation
The Challenger Sale: Taking Control Of The Customer ConversationWhat's the secret to sales success? ..
$17.19
Ex Tax: $17.19
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Be Our Guest (Revised And Updated Edition): Perfecting The Art Of Customer Service (A Disney Institute Book)
Be Our Guest (Revised And Updated Edition): Perfecting The Art Of Customer Service (A Disney Institu..
$17.12
Ex Tax: $17.12
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What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales
What the Customer Wants You to Know: How Everybody Needs to Think Differently About SalesFrom the be..
$16.36
Ex Tax: $16.36
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ManageFirst: Customer Service with Online Testing Voucher (2nd Edition)
ManageFirst: Customer Service with Online Testing Voucher (2nd Edition)This text focuses on CUSTOMER..
$14.65
Ex Tax: $14.65
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The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience
The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Emplo..
$14.44
Ex Tax: $14.44
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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service      (Paperback)
Secret Service: Hidden Systems That Deliver Unforgettable Customer ServiceForeword by Capodagli and ..
$14.00
Ex Tax: $14.00
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We: The Ideal Customer Relationship
We: The Ideal Customer RelationshipIn this fresh, original book, Steve Yastrow turns conventional sa..
$13.56
Ex Tax: $13.56
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Competing Against Luck: The Story of Innovation and Customer Choice
Competing Against Luck: The Story of Innovation and Customer ChoiceThe foremost authority on innovat..
$13.07
Ex Tax: $13.07
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Customer Sense: How the 5 Senses Influence Buying Behavior
Customer Sense: How the 5 Senses Influence Buying BehaviorFor years, marketers have been experimenti..
$10.75
Ex Tax: $10.75
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy..
$9.85
Ex Tax: $9.85
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Just Say Yes: Extreme Customer Service, How to Give It, How to Get It
Just Say Yes: Extreme Customer Service, How to Give It, How to Get ItProvides a guide to extreme cus..
$9.73
Ex Tax: $9.73
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Super Service:  Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...
$9.48
Ex Tax: $9.48
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Be Our Guest: Perfecting the Art of Customer Service
Be Our Guest: Perfecting the Art of Customer ServiceWhether they are called clients, customers, cons..
$8.93
Ex Tax: $8.93
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What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales
What the Customer Wants You to Know: How Everybody Needs to Think Differently About SalesFrom the be..
$8.70
Ex Tax: $8.70
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)THE RIGHT PHRASE FOR EV..
$8.63
Ex Tax: $8.63
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Harvard Business Review on Customer Relationship Management
Harvard Business Review on Customer Relationship ManagementThis collection of cutting-edge articles ..
$8.63
Ex Tax: $8.63
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Customer Service Skills for Success (Connect, Learn, Succeed)
Customer Service Skills for Success (Connect, Learn, Succeed)Customer Service: Skills for Success us..
$8.63
Ex Tax: $8.63
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